Skip to main content
Participant
July 17, 2024
Question

Can't uninstall InDesign 2023 from Macbook Pro

  • July 17, 2024
  • 2 replies
  • 371 views

I am trying to uninstall an old version of InDesign (2023) on a Macbook Pro. I am using the uninstall link within the applicatations folder, I get the notificaiton from the Creative Cloud app about preferences (to keep or remove) and I can see it says it is uninstalling but the application is still on my hardrive.

Within the CC app it says I have no versions of InDesign installed... but I do!

How can I remove this old version? Has anyone else had this issue?

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
July 18, 2024

<moved from cc desktop bugs>

Participant
July 18, 2024

Thanks but I have tried that and still doesn't work.... 

kglad
Community Expert
Community Expert
July 18, 2024

use the cc desktop app to reinstall the version you want to uninstall (to restore the uninstaller).  then use the cc desktop app to uninstall.

 

https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

Participant
July 18, 2024

I've tried that and still doesn't work... 

kglad
Community Expert
Community Expert
July 18, 2024

what part failed?