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Inspiring
July 13, 2025
Question

CC Desktop crashing?

  • July 13, 2025
  • 1 reply
  • 608 views

I've started a new thread since my last post about printer profiles mentioned a second problem in LR Classic where the Help/LR Classic option does not appear. That was cured by reinstalling LR, but it has now reappeared. After reading up on this, I followed one recommendation to go to ControlPanel/programs/uninstall-repair for the CC Desktop. I did the repair for the CC desktop and that cured the problem - the Help in LR Classic now worked again. Watching the Resource Monitor showed a lot of activity of the Adobe Crash Processor. So something is going wrong somewhere with the CC Desktop it seems?

 

bob Frost

1 reply

Legend
July 13, 2025

Adobe has created such a mess with the names of its software, that sometimes it isn't clear what a person is discussing. What exactly is "CC Desktop"? What is the exact name on the icon you use to start this software?

bob frostAuthor
Inspiring
July 14, 2025

Creative Cloud Desktop. It starts itself at logon.

Legend
July 14, 2025

On my computer, there is an Adobe Creative Cloud (that's the exact name) application, the icon looks like this: https://en.m.wikipedia.org/wiki/File:Adobe_Creative_Cloud_rainbow_icon.svg

 

Is that what you are talking about, or some other software that I am not familiar with named "Creative Cloud Desktop"? But anyway, there is a "Creative Cloud Desktop" forum here ... perhaps you should post there.