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Participant
September 7, 2024
Answered

Computer change with active Creative Cloud licence

  • September 7, 2024
  • 1 reply
  • 280 views

Dear community! 8 months after the installation, my laptop is not working well, it is too slow and difficult to handle Creative Cloud (primarily the illustrator). I can't work like this. I would like to delete it from my laptop and migrate it to my desktop. But I would like to keep my active licence. Is this possible? Thank you so much for help! 🙂

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Correct answer kglad

it is very easy.  in fact here's a manual link to the cc desktop app at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

1 reply

kglad
Community Expert
Community Expert
September 7, 2024

it couldn't be easier, but do not migrate any adobe apps.  just install the cc desktop app on your new computer and sign in.  then you can install your adobe apps.

 

migrate your production files.

aliz_1984Author
Participant
September 7, 2024

OMG is that all? :-))) This will be really easy! Thank you soooo much for answer and help! 

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 7, 2024

it is very easy.  in fact here's a manual link to the cc desktop app at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html