Creative Cloud Apps say "Suspended" in Windows Task Manager

Forum|Forum|2 days ago
March 4, 2026
3 replies
33 views

Hello,

I am having an issue launching several Adobe applications on my Dell laptop. When I attempt to open InDesign, Illustrator, or Lightroom, the application briefly appears in Task Manager, but the status shows “Suspended.” The CPU stays at 0%, memory briefly goes to about 0.1 MB, and then the process disappears. The application never opens.

This issue started after a recent February Adobe update. I have already tried the following troubleshooting steps:

Restarted my computer
Ended Adobe background processes in Task Manager
Signed out and back into Creative Cloud
Uninstalled and reinstalled InDesign
Attempted to reset preferences on launch

None of these steps resolved the issue.

Could you please advise on what may be causing these applications to fail at launch and how to fix it?

Thank you.

Shawn_McCown

Participant

I am having similar issues with Premier Pro and have followed all of the troubleshooting steps. I have since logged into my Adobe account in a computer lab at college and successfully opened and used Premier there, but doesn’t work on my desktop PC (HP)