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Participating Frequently
December 26, 2022
Question

Creative Cloud Desktop App does not start automatically after Windows 11 has booted

  • December 26, 2022
  • 2 replies
  • 1951 views

Hello everyone,

I have the following issue: My Creative Cloud Desktop app does not start automatically when Windows 11 has booted. I configured in the settings that the app should start automatically, but I do not succeed. 

 

I remember that the app used to start properly some time ago (possibly when I still used Windows 10) and therefore I am seeking for help and advice here. 

 

I would be grateful for any kind of advice. Thank you!

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
December 27, 2022

I intentionally disabled Creative Cloud Desktop on StartUp to save resources.  I don't need it 90% of the time.  When I do need it, I launch it the same as any other app from my Windows Start Menu or a desktop shortcut icon.

 

See below for details on how to Pin Apps to your Taskbar or Desktop.

https://support.microsoft.com/windows/pin-apps-and-folders-to-the-desktop-or-taskbar-f3c749fb-e298-4cf1-adda-7fd635df6bb0

 

Windows 11, Add Apps to StartUp.

https://support.microsoft.com/windows/change-which-apps-run-automatically-at-startup-in-windows-9115d841-735e-488d-e749-9ba301d441e6#ID0EBD=Windows_11

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
December 26, 2022

does it work when you double click the exe?

gplzAuthor
Participating Frequently
December 26, 2022

Yes, it does. When I start the app from the start menu, it also works perfectly. The only problem is that the CC desktop app does not start automatically, which prevents me from synchronizing my downloaded fonts for example.

kglad
Community Expert
Community Expert
December 26, 2022

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

then check the option to start app with win start up.