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Matthias23639988tgif
Participant
April 25, 2024
Answered

Creative Cloud Desktop Overlay NOT Skipable

  • April 25, 2024
  • 6 replies
  • 446 views

WHAT IS THIS ADOBE? Seriously! Is this some bizarre joke?

I cannot skip it, cancel it or opt out. Neither can I use the app to install or change ANY of my applications - Unless I accept this. I do NOT want to download & install this Beta. Not even a cancel button. This is an unethical way to force people to install something they do NOT want!!!

I want a choice. I want to decide WHAT I install on my Computer. This makes me VERY angry! Why do you do this?

 

    This topic has been closed for replies.
    Correct answer kglad

    use the escape key 

    6 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 26, 2024

    progress!!

    M
    Matthias23639988tgifAuthor
    Participant
    April 26, 2024

    Good to hear, that it is changed already... I could not believe my eyes yesterday.
    THY!

    Kalvyn Rasquinha
    Community Manager
    Kalvyn RasquinhaCommunity Manager
    Community Manager
    April 26, 2024

    Hi @Matthias23639988tgif , sorry about this. We will never force our members to install a beta app. The lack of contrast with the dismiss button got missed in our review. As @kglad pointed out, you can use the escape key. We've now updated the asset so the button is more visible (see screenshot). Lastly, we'll be adding a more explicit option to skip in an upcoming release.

     

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      April 27, 2024
      quote

      The lack of contrast with the dismiss button got missed in our review.

      By @Kalvyn Rasquinha

       

      I had to zoom way in to see the X, but sure enough it exists! Thanks for the quick fix Kalvyn!

       

      Jane

       

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 27, 2024

      the "x" is more visible in the op's post, but it needed to be made more visible, so glad that's done.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 26, 2024

      i have to say, i'm not sure why there's not an obvious "x" to close that (but glad you got it off your screen).

      M
      Matthias23639988tgifAuthor
      Participant
      April 26, 2024

      Thank you for the information kglad! It is much appreciated.

       

      In my eyes this is an example of a dark-pattern design which is a deceptive trick. Adobe should and can do better than this! Any option to cancel is hidden. This is NOT okay.

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      April 25, 2024

      use the escape key 

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