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Andrei3500119639is
Participant
November 9, 2025
Question

Creative Cloud Desktop stuck on initializing

And gives error with "This took longer then usual .....". This happens since yesteday on both on my machines. It may be linked with login incidend for EMEA reported on status.adobe.com, but that is closed now and my problem still persist. 

10 replies

Kalvyn Rasquinha
Community Manager
Kalvyn RasquinhaCommunity Manager
Community Manager
November 9, 2025

Can you try "Help > Check for updates" if that's available?

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Andrei3500119639isAuthor
Participant
November 9, 2025

It's not available, is grayed. On one of pc I tried cleaning cloud utility, uninstalling, reinstaling, repairing. Nothing works. But this happens also on second pc that I do not use.

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Kalvyn Rasquinha
Community Manager
Kalvyn RasquinhaCommunity Manager
Community Manager
November 9, 2025

Could you check the scenarios listed here: https://helpx.adobe.com/download-install/apps/troubleshoot/download-failure/common-network-connectivity-issues.html

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