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Question

Creative Cloud Draining Battery like Crazy

Forum|Forum|7 years ago
January 23, 2019
1 reply
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I just discovered today that my creative cloud is significantly draining my battery life. Can someone please help me with tips to combat this problem? I have a MacBook Pro 2014 13 inch. Apple told me that the best they thought I could do was 'pause file syncing' unless I completely uninstall the application. Can I download Photoshop, Lightroom, Premiere, and InDesign without the cloud?

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Community Expert

Community Expert

disable file and font sync'g and retest.

Participant

I have the same problem. How do I disable file and font sync'g? Thanks.

Community Expert

Community Expert

Hi,

In my case it is a Mac, so the location of the file may be slightly different.

1. Pause Syncing.

2. On the Activity Monitor, Quit Core Sync.

3. Delete the CoreSync folder.
/ Users / User Name / Library / Application Support / Adobe / CoreSync

4. Delete the cache_config.xml.

/ Users / User Name / Library / Preferences / Adobe / CoreSync / cache_config.xml

5. Restart PC and Resume Syncing.
This solved the problem.

--Susumu Iwasaki