Creative Cloud Error Symbol

Forum|Forum|11 months ago
February 21, 2025
2 replies
399 views

My Adobe Creative Cloud App is showing with this red triangle symbol. I assume there is an error that needs resolving. When I open the app, ther is also an arrow symbol on the cloud icon (see below).

But there doesnt appear to have any explanation of what the error is and how to fix it!

Can anyone help?

Correct answer kglad

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

kglad

Community Expert

reset your cc app

E

Emily35102602mzehAuthor

Participant

Would you be able to share more on how to reset? Ive closed the app and reopened and thats not done anything!

kglad

Correct answer

Community Expert

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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