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Creative Cloud error - Unable to start your subscription for Creative Cloud

Forum|Forum|11 months ago
February 27, 2025
2 replies
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My preference is using Fireworks CS6 vs Photoshop and I know it is no longer supported. I have had no updates on my computer (Windows 10 Home) to alter anything but within the last two days when I go to open Fireworks I get an error from Creative Cloud " Unable to start your subscription for Creative Cloud - please wait a few minutes and try again."

Chat does not help at all and all i want to use is use Fireworks... can someone please assist to help me fix this error.

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Community Expert

Community Expert

have you done that more than once?

Community Expert

Community Expert

follow the steps here to resolve the cc sign in/out loop - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.htmlstart here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english

if that fails, change the install location

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Community Expert