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Participant
May 25, 2023
Question

creative cloud missing my photoshop

  • May 25, 2023
  • 3 replies
  • 1227 views

I have had Creative Cloud for years and all of a sudden it does not list photoshop as installed and I did not get last automatic update.  Why?  Should I re install photoshop?

This topic has been closed for replies.

3 replies

Participant
May 26, 2023

Thank you for the comments.  My photoshop is working fine just does not do updates and does not show up as installed on creative cloud.

 

kglad
Community Expert
Community Expert
May 26, 2023

read the comments with potential solutions

Participant
May 27, 2023

I reinstalled Photoshop and that worked great.  Thanks again!

Community Expert
May 26, 2023

As @kglad mentioned is the application missing just from the listing within Creative Cloud app or is it gone from the computer as well?

-Manan

-Manan
Inspiring
May 26, 2023

Hi, I hope it's OK to jump into this feed as well. My Creative Cloud doesn't show that my Photoshop v24.4.0 is installed on my computer anymore and therefore doesn't offer the option to update to v24.5, my Bridge / LR / ACR are all showing in CC and are up to date. My existing PS appears to be working but can't see the latest PS update version. If I just install either the latest PS version or the PS Beta version from Creative Cloud will I lose all of my existing preferences, brushes, presets and Actions etc. What is the best way to proceed, many thanks.

kglad
Community Expert
Community Expert
May 26, 2023

you shouldn't lose any settings unless you select that option when installing a new major version.

kglad
Community Expert
Community Expert
May 25, 2023

either leave well-enough alone (assuming ps is installed and working correctly), or reinstall. over the current installation.

 

<moved from cc services>