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BACHELET31143589zd84
Participant
July 18, 2023
Question

creative cloud-pas d'acces aux fonctionnalité application -pas de mises a jour possible

  • July 18, 2023
  • 1 reply
  • 492 views

Bonjour à tous je suis revolté par ADOBE a qui je regle 12€/mois, qui est injoignable et n'est pas capable de fournir une suite logicielle que l'on peut mettre à jour. et qui de surcroit, s'appuie sur la communauté pour que les utilisateurs se debrouillent

Je suis sur mac (ventura). j'ai desinstallé reinstallé creative cloud. supprimer "adobe user info" dans le trousseau comme indiqué sur les indications

je cherche, je ne trouve rien d'autre

RIEN NE MARCHE.

C'est incroyable d'en arriver la!!!

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 18, 2023

what problem are you having, or what do exactly do you see when trying to update and what are you trying to update?

B
BACHELET31143589zd84Author
Participant
July 18, 2023

hello, thanks for your answer

creative cloud: no access to applications (screenshot 1)

Lightroom: update enabled (screenshot2)

I just want to be able to update everything from adobe

 

i try to delete "adobe user info" (macbook, ventura 13.4.1) as proconised in the help center but nothing. My current session is on my name, and so im the administrator...don't understand

 

thanks

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 18, 2023

@BACHELET31143589zd84 

 

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