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davids72769547
Participant
October 13, 2023
Answered

Creative Cloud will not install on Mac - repeatedly and wasting my money !!!!

  • October 13, 2023
  • 1 reply
  • 636 views

For the last 2 years I have the recurring error of my CC desktop not working, and I have to then try to install it again using the last solution I found, that took me hours to find. I keep getting error 702. 

 

I'm done now - nothing is working and I can't open the Adobe pps I need (InDesign and Illustrator). This should not take me hours to work and nearly every solution DOES NOT WORK !!!!

 

Does anyone actually know what the problem is here? Please dont just tell me what the error means, I need a permanent fix.

 

I'm wasting my subscription becaue I can't use it and am close to cancelling my subscription and looking for alternatives. Just a little frustrated! 

This topic has been closed for replies.
Correct answer davids72769547

Thanks for your reply to this. I downloded the correct CC version and installed a few times without success, getting the same error 702. 

 

Tried a fix I had tried many times before and hadn't resolved the issue (adding the command to TERMINAL sudo chmod 1777 /tmp/) and it worked! Go figure. But I'm keeping a log of all the potantial fixes for when this doesn't want to play next time. 

1 reply

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davids72769547Author
Participant
October 13, 2023

This is on a Mac running current version of Monterey O/S 

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 13, 2023

make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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davids72769547AuthorCorrect answer
Participant
October 16, 2023

Thanks for your reply to this. I downloded the correct CC version and installed a few times without success, getting the same error 702. 

 

Tried a fix I had tried many times before and hadn't resolved the issue (adding the command to TERMINAL sudo chmod 1777 /tmp/) and it worked! Go figure. But I'm keeping a log of all the potantial fixes for when this doesn't want to play next time. 

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