creatve cloud bureau ne s ouvre pas

Forum|Forum|3 years ago
January 2, 2023
2 replies
519 views

bonjour

mon application creative cloud bureau ne s ouvre plus. ( la roue tourne mais rien ne se passe )j ai déja rencontré ce problème et j'ai essayé tout ce qui est préconisé par adobe. désinstalation impossible ou tentative de réparation.CC CLEANER ADOBE ne résoud pas le proplème .j'ai été en relation avec un technicien ADOBE.

J'été dans l'obligation de formater mon PC. cela a fonctionné un certain temps.Quelqun a t il déja renconté ce problème?

WINDOWS 10 64 BITS

Windows

This topic has been closed for replies.

J

jean-pierre1587Author

Participating Frequently

oui c est l application creative cloud qui ne s ouvre pas. photoshop
fonctionne.

merci

kglad

Community Expert

@jean-pierre1587

start with, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

if that fails, there's a more aggressive fix that almost always works. and, if this is a recurrent problem, something on your computer (eg, av, antimalware, cleaner, defragger etc) is causing the problem.

jane-e

Community Expert

@jean-pierre1587

Can you confirm it is the Creative Cloud app itself and not Photoshop that won't open? If so, we can move your post.

Don't reply to PMs, as they will be scammers purporting to be Adobe and will not have an adobe.com email address.

Jane

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