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Inspiring
December 11, 2022
Answered

Despite having chosen the option, CC does not automatically update my single application

  • December 11, 2022
  • 3 replies
  • 197 views

I've been using Adobe Audition for 10 years, Creative Cloud for the past six years. I receive plenty of desktop notifications from CC, but I don't understand why I receive a notification that Audition needs to be updated when I have always had the automatic update option enabled.

 

So, after I initiate the update, and it completes, CC then notifies me that Audition has been updated. That's pretty silly.

 

My current version of CC, 5.9.0.373, is running on a 2018 Mac mini under OS 12.6.1 (Monterey), and this issue also existed under my previous OS, 10.15.7 (Catalina).

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Correct answer kglad

reset the cc desktop app:

make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

3 replies

kglad
Community Expert
Community Expert
December 16, 2022

you're welcome.  (and please follow-up.)

 

<moved from bugs to discussions>

Inspiring
December 16, 2022

Thank you, kglad! I've just done what you suggested, and we'll see how things go. Much appreciated!

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 11, 2022

reset the cc desktop app:

make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R