Different account now and the cloud app wont let the new account log in.

Question

I used to have an account through my school and then I got rid of the subscription and started a new account for full personal use. The issue that is now happening is that while I can log into the browser with the new account I cannot get the old account to stop pulling up when I try to use the apps. the new one may be logged into on the browser but when I click the open cloud app it opens the old account. Super weird and haven't run into this issue before.

Any help would be fantastic.

kglad · Accepted Answer

sign into https://account.adobe.com using your current id.  then, if you see what you expect, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.htmlsign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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