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N
Newbie_user
Participating Frequently
July 18, 2022
Question

Do I always need to sign in to my CC account to use Photoshop?

  • July 18, 2022
  • 3 replies
  • 2275 views

I just purchased a Photoshop package. 

 

I can't see or use the Photoshop App on my desktop unless I sign into my CC account. Do I always need to sign in to the Creative Cloud app to use Photoshop?

 

And can I use/install my Photoshop purchase on another device?

 

Thank you

    3 replies

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    July 19, 2022

    "Sign In"  means ACTIVATE MY SOFTWARE.

    "Sign Out" means DEACTIVATE MY SOFTWARE.

    Never Sign Out of the Adobe Creative Cloud Desktop App if you want to keep using your Adobe software. (Unless you have problems that require an 'Out / In' procedure.)

     

     

    Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
      J
      James32688276jiff
      Participant
      October 3, 2023

      aka keeps a stranglehold on subscription status. I miss the days where I gave money got a product and the company could just leave me alone. Now I gotta log in, submit data, and various hoops. I miss the days where companies earned their profits and weren't greedy and monolopistic and don't care for their customer base. Now we have subscriptions where they nickel and dime you to death.

        J
        James32688276jiff
        Participant
        October 3, 2023

        more so its now the mentality where you pay more but you receive less.

          Abambo
          Community Expert
          AbamboCommunity Expert
          Community Expert
          July 18, 2022

          You can install the programs on as much devices you want, you can concurrently activate 2 devices. As long as you stay signed-in, you don't need to sign in again. https://helpx.adobe.com/lu_en/download-install/using/install-apps-number-of-computers.html

           

          ABAMBO | Hard- and Software Engineer | Photographer
            T
            Test Screen Name
            Legend
            July 18, 2022

            Yes, you always have to sign on. This is how Photoshop makes sure you are still paying for your subscription. You can sign in on other compatible devices too, but only two can be signed in at once.

              N
              Newbie_userAuthor
              Participating Frequently
              July 18, 2022

              Ok, that's a bit of a pain. Thank you.

              T
              Test Screen Name
              Legend
              July 18, 2022

              Not sure why that's a pain. Unless you are signing out because it's a shared computer? Or it's some kind of virtual machine? Otherwise it should just stay signed in. 

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