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Participant
September 18, 2026
Question

Error code 190: System requirements not met Wndows 10

  • September 18, 2026
  • 2 replies
  • 36 views

Pretty much had enough of paying for Adobe now, year after year the service gets worse. Fix this or loose your subscribers. I cannot nor do I want to change to Windows 11. Because your policy won’t let me update Creative Cloud I can’t access previous versions of apps and will be cancelling my subscription.

 

Error code 190: System requirements not met, 

 

    2 replies

    kglad
    Community Expert
    Community Expert
    September 18, 2026

    for others:

     

    do not remove your working win 10 compatible adobe apps when updating.  adobe cc doesn’t remove those apps unless you start an app update and allow the removal of the older app.

     

    ie, disable automatic app updates and, if you opt to update a compatible app, carefully select “advanced options” at the update start and de-select “"Remove old versions",

    Participant
    September 18, 2026

    I kept all the apps, however after using the clean up tool to remove cloud, I got the same error when installing a new creative cloud. Also been informed by adobe support that windows 10 is no longer supported and I really don’t want windows 11. So after 30 years of using Adobe Photoshop I’ll be looking for something else.