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M
Mike28498283h9pj
Participant
February 20, 2023
Question

Error - creative cloud failed to start CoreSync

  • February 20, 2023
  • 2 replies
  • 1049 views

I am trying to install Lightroom Classic on a Mac Mini, M1 running Max OS Ventura 13.2.1. Both the creative cloud and lightroom applications download but when I open either the following error messages appears:

 

failed to start CoreSync

Could not create ~/Library/Application Support/Adobe/CoreSync

 

I have given access permissions to both Lightroom and Creative Cloud apps under Privacy and Security settings but no effect.

 

Apologies if this has been asked before but I have searched the forums without success.

 

thanks in advance

Mike

 

 

This topic has been closed for replies.

2 replies

M
Mike28498283h9pjAuthor
Participant
February 21, 2023

Problem resolved with the help of technical support. The issue was solved by giving read and write permissions to the anode folder with the application support folder.

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 20, 2023

restart your computer and then try opening lightroom.

M
Mike28498283h9pjAuthor
Participant
February 21, 2023
Hi

Thanks for the suggestion. In fact I have tried both restarting and reinstalling but same issue. I should add that lightroom opens but just displays a blank grey screen and locks up plus I can only close it using the force quit command
Regards

Mike
kglad
Community Expert
kgladCommunity Expert
Community Expert
February 23, 2023

is the problem solved? if so, was the issue ventura permissions?

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