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GiselaCaruso
Participant
November 19, 2025
Question

Error de installation

Hola! No puedo reparar Creative Cloud, ni desinstalarlo, aparecen mensajes de error y no puedo solucionarlo. Tengo Imac M4 16gb.

Me ayudan?

Gracias!

7 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 19, 2025

follow this carefully, https://helpx.adobe.com/creative-cloud/kb/Error-code-42-or-72-when-installing-or-updating-Creative-Cloud-desktop-app.html

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GiselaCarusoAuthor
Participant
November 19, 2025

Hola! Pero tengo Mac, hay otro instructivo?

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kglad
Community Expert
kgladCommunity Expert
Community Expert
November 19, 2025

do you have an education, teams or enterprise subscription?

 

is your computer administered by you or an organization?

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