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Gisela31565142bone
Participant
November 19, 2025
Question

Error de installation

  • November 19, 2025
  • 1 reply
  • 53 views

Hola! No puedo reparar Creative Cloud, ni desinstalarlo, aparecen mensajes de error y no puedo solucionarlo. Tengo Imac M4 16gb.

Me ayudan?

Gracias!

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 19, 2025

follow this carefully, https://helpx.adobe.com/creative-cloud/kb/Error-code-42-or-72-when-installing-or-updating-Creative-Cloud-desktop-app.html

G
Gisela31565142boneAuthor
Participant
November 19, 2025

Hola! Pero tengo Mac, hay otro instructivo?

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 19, 2025

do you have an education, teams or enterprise subscription?

 

is your computer administered by you or an organization?

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