"Failed to log in to the Creative Cloud" Error message, unable to use lightroom

10 replies
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I cant login to my ligtroom! It is not temporary. The problem is constant. I am using macbook air 13, M3, Tahoe 26.1

Error message says:

Failed to log in to the Creative Cloud

It may be temporary. Please check your connection and try again.

If you're still having issues, please contact our support team.

Reference Code :Token based access Registration PUT http status 403

error: <html>

<head><title>403 Forbidden</title></head>

< body>

<center><h1>403 Forbidden</h1></center>

<hr><center>openresty</center>

</body> </html>

A

Axl_2271

I've been experiencing the same problem in Lightroom since this morning, Photoshop and Lightroom Classic works fine.

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A

Axl_2271

Okay, after I received a new dynamic IP address from my internet provider, the problem disappeared?!

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kglad

Community Expert

@Axl_2271

thanks for the update

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R

responsible_artistry2813

I am having the same problem. Nothing is working. Any update here?

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Tarun Saini

Community Manager

Hi @responsible_artistry2813,

Thanks for reaching out! Could you please let us know in which Adobe app you are trying to login? What error message you are getting? If possible, please attach a screenshot of the error.

We're here to help, just need some info.

Regards,

Tarun

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E

ExUSA

Legend

Your account is working because you have to log in on the website to post here. That makes it a system problem. You may need to delete and reinstall the Creative Cloud app.

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