File syncing error

Forum|Forum|2 years ago
December 6, 2023
1 reply
285 views

I'm on macOS Monterey. I do not sync any of my files with Adobe cloud. For the past few months when I startup my Mac Studio I have a notification from Creative Cloud that says "File syncing error" (see attached screenshot). Why do I get this when I'm not sending any file to the cloud?

Others

This topic has been closed for replies.

kglad

Community Expert

reset your cc desktop app.

R

retpgmr05Author

Known Participant

Doesn't help. This happens everytime I turn on the computer in the morning. I followed your instructions to reset the desktop app and it works, but the next day when the computer boots up the problem returns. I should not have to reset the desktop app every day!

kglad

Community Expert

i agree with that. unfortunately, there's something on your computer (typically av) that's causing the problem. i don't know any easy way to track that down, other than trial and error.

because resetting is so quick and easy, i'm not sure it's worth working on this. maybe just wait to see if an adobe update fixes the problem.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded