Inspiring

Question

How do I remove Photoshop update notification from my desktop?

Forum|Forum|1 year ago
November 8, 2024
15 replies
2000 views

This is something that is really annoying me. Photoshop is now sending me update prompts on my desktop. Even when I close the lightbox window it reappears every day or two. I've tried quitting Photoshop and Creative Cloud and updating my notification preferences on Creative Cloud, yet it continues to appear at the bottom right-hand side of my desktop. It's not even set up in my System Settings notifications so how and why are you doing this?

How do I switch it off and, if I can't, please can Adobe switch it off? I don't need further prompts from you suggesting I update my apps - I can see them in Creative Cloud and will decide when I update when I'm good and ready.

I'm unhappy that you even have the ability to do this on my desktop. I didn't choose to receive these notifications so please advise on how I remove them or remove completely - you're populating my work screen with unecessary information. The fact the window is still active when I have quite both CC and Photoshop is concerning in itself. PLEASE REMOVE.

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C

cyclopsdxAuthor

Inspiring

The screenshot is my existing settings. Nothing has changed since I first set CC up - I've always kept app update notifications off for this reason. I posted the screen as a follow up before your first response came through but it appears to have posted after yours. I've tried a reinstallation today so let's see if it works.

I've only started seeing this pop-up in the last week or so and it sits bottom right of my desktop. It still sits there when I quite Photoshop and CC so I have no idea why it's there and where it's being pushed from.

AxelMatt

Community Expert

Ok, and what have you still done?

Do you have done what I've wrote in my former post?

Sorry, but it's not very helpful to post only a screenshot without any comment.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

C

cyclopsdxAuthor

Inspiring

AxelMatt

Community Expert

I'll think it isn't a notification from Photoshop rather the CC client.

Please see here: How to customize notifications in the Creative Cloud desktop app

If this doesn't help and the notifications are already active try to reset the CC App.

To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

D Fosse

Community Expert

I have never seen that. No idea where that comes from.

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