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Myphototrail
Inspiring
March 1, 2023
Answered

How to migrate from personal to Enterprise account without losing anything?

  • March 1, 2023
  • 2 replies
  • 1144 views

I have spend several days trying to figure out how to migrate my personal Adobe Creative Cloud account over to an Enterprise that has become available from my employer (Educator).   But I haven't been able to find any clear procedure on how to do this safely.  I had a few chats with Adobe help, but they didn't provide me with much detail. 

 

I'm unclear what I'm at risk of losing when I migrate.  And how to protect my existing setup.

- will I lose my custom settings & colour libraries (Photoshop & Premiere in particular)?

- will I lose filters/luts previously installed?

- is it reversible if it doensn't work?

 

Appreciate any suggestions.

This topic has been closed for replies.
Correct answer Tarun Saini

Hi @Myphototrail,

 

Thanks for reaching out. In addition to the suggestion provided by @kglad, you can also try the steps mentioned in this article and see if that helps: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

Let us know if that helps.

 

Regards,

Tarun

2 replies

Tarun Saini
Community Manager
Tarun SainiCommunity ManagerCorrect answer
Community Manager
March 2, 2023

Hi @Myphototrail,

 

Thanks for reaching out. In addition to the suggestion provided by @kglad, you can also try the steps mentioned in this article and see if that helps: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

Let us know if that helps.

 

Regards,

Tarun

    M
    MyphototrailAuthor
    Inspiring
    March 3, 2023

    thanks for link.  I went through that, but it only seems to address how to move specific types of assets, not everything.  I wish the guide was more detailed.  I don't want to risk screwing up my existing account so I might just have to give up on this.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 3, 2023

    @Myphototrail 

     

    download everything cc to a local device.  then you can be assured you'll have access to  your files.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 1, 2023

    you should download your personal files so they're available locally. then copy them to you enterprise's sync folder.

    M
    MyphototrailAuthor
    Inspiring
    March 3, 2023

    thanks for reply.  But I'm looking for a detailed guide.  The Adobe guide (linked below) is not detailed enough and only seems to address moving specific types of assets, not everything associated with all the various apps in Creative Cloud.

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