Skip to main content
Y
yelm
Inspiring
February 2, 2024
Answered

How to remove CC Files shortcut from Navigation pane (NOT in favorites)

  • February 2, 2024
  • 4 replies
  • 2443 views

A CC "personal files" folder with a ridiculously long filename has shown up in my navigation pane.  It's NOT in favorites-- see screenshot below. (I found a workaround that Adobe posted that would edit the registry, but it had to do with the favorites section, not this, so it didn't work.)

 

I also tried pausing CC Cloud sync, deleting the personal files folder from C:Users, and then restarting, but that didn't get rid of the shortcut either. 

 

I also thought of going to Creative Cloud Desktop and messing with the prefrences in "cloud activity", but the preferences option (gear icon) is missing. (See 2nd screenshot.) 

 

How do I get rid of this? 

 

 

 

    This topic has been closed for replies.
    Correct answer ezequiasvianax

    Tive o mesmo problema e segui os passos do vídeo.

     

    https://www.youtube.com/watch?v=cDbcGS5vqB8

     

    Deu certo.

    4 replies

    C
    Conrad36722249qdyk
    Participant
    April 14, 2024

    Is there any reason Adobe have not addressed this defect yet, the YT clip really is the quick easy solution. The shortcut does not even work or do anything, so I have no idea how this got past the software testing team. Here's to hopeing this gets fixed before more people waste time trying to declutter. Cheers.

    ezequiasvianax
    ezequiasvianaxCorrect answer
    Inspiring
    February 11, 2024

    Tive o mesmo problema e segui os passos do vídeo.

     

    https://www.youtube.com/watch?v=cDbcGS5vqB8

     

    Deu certo.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 11, 2024

      @ezequiasvianax 

       

      that's the regedit solution.

      ezequiasvianax
      ezequiasvianax
      Inspiring
      February 11, 2024

      Sim.

      Mas tinha tentado a solução que você deu e não tinha dado certo.

      R
      Ronald2530901018lj
      Participant
      February 5, 2024

      Having the same problem, please keep this up

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        February 6, 2024

        @Ronald2530901018lj 

         

        did you edit the registry?

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        February 3, 2024

        you need to edit the registry, https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

        Y
        yelmAuthor
        Inspiring
        February 3, 2024

        I already tried that. It didn't work. That registry edit is only for the favorites part of the navigaiton pane (the folders listed at the top), not for the other section down below.  

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          February 3, 2024

          maybe when syncing ends followed by a cc desktop app update, will fix that.

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices