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Jan 15, 2026 1:42 PM UTC
Answered

Is the Creative Cloud Files folder gone? And why are After Effects files “not supported”?

Hi everyone,

I’m a bit confused about the current state of Adobe Creative Cloud storage and syncing.

  1. I can no longer find the Adobe Creative Cloud Files folder on my PC.
    Previously, I could drag files into that folder and they would automatically sync to Creative Cloud so I could access them anytime.
    Does this folder still exist, or has Adobe removed or changed this feature?

  2. When I try to upload an After Effects (.aep) file through the Creative Cloud desktop app, I get a message saying “file type not supported.”
    Is this expected behavior now, or is there a workaround to store or sync AE project files using Creative Cloud?

I’m using Windows 11 and the latest version of the Creative Cloud desktop app.

Thanks in advance for any clarification!

    Tarun Saini
    Tarun SainiCorrect answer
    Community Manager
    Jan 15, 2026 2:41 PM UTC

    Hi @igor5E38,

     

    Welcome to the community! 

     

    Please check this article for more information- https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

     

    Regards,

    Tarun

     

    2 replies

    Tarun Saini
    Community Manager
    Tarun SainiCommunity ManagerCorrect answer
    Community Manager
    Jan 15, 2026 2:41 PM UTC

    Hi @igor5E38,

     

    Welcome to the community! 

     

    Please check this article for more information- https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

     

    Regards,

    Tarun

     

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    kglad
    Community Expert
    Community Expert
    Jan 15, 2026 1:50 PM UTC

    the local sync folder ended years ago.

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