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Participant
May 3, 2023
Question

Laptop won't boot after adobe installation

  • May 3, 2023
  • 4 replies
  • 704 views

What to do, stuck on bootup screen "HP" won't go past that. Press escape key, won't show startup menu...

This topic has been closed for replies.

4 replies

Participant
May 21, 2024

I have the same problem. New laptop, HP 860, stuck on bootup "Wolf security" screen.

kglad
Community Expert
Community Expert
May 21, 2024

@DARIUSZ375362306b5g 

 

contact hp about how to suspend wolf security to test.  and ask how to white list adobe apps.

kglad
Community Expert
Community Expert
May 4, 2023

<moved from enterprise&teams>

Ashish_Harrison
Adobe Employee
Adobe Employee
May 4, 2023

Hi @jlo1one this forum is for Enterprise and Teams users only, I request you to please connect with the laptop manufacturer or if you're facing issues with Adobe apps please post your query in Individual Community Support, Thanks!

Regards,Ashish Harrison
kglad
Community Expert
Community Expert
May 3, 2023

check your documentation for restoring your computer if a forced restart leads to the hanging boot.