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jlo1one
Participant
May 3, 2023
Question

Laptop won't boot after adobe installation

  • May 3, 2023
  • 4 replies
  • 704 views

What to do, stuck on bootup screen "HP" won't go past that. Press escape key, won't show startup menu...

This topic has been closed for replies.

4 replies

D
DARIUSZ375362306b5g
Participant
May 21, 2024

I have the same problem. New laptop, HP 860, stuck on bootup "Wolf security" screen.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 21, 2024

@DARIUSZ375362306b5g 

 

contact hp about how to suspend wolf security to test.  and ask how to white list adobe apps.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 4, 2023

<moved from enterprise&teams>

    Ashish_Harrison
    Adobe Employee
    Ashish_Harrison
    Adobe Employee
    May 4, 2023

    Hi @jlo1one this forum is for Enterprise and Teams users only, I request you to please connect with the laptop manufacturer or if you're facing issues with Adobe apps please post your query in Individual Community Support, Thanks!

    Regards,Ashish Harrison
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 3, 2023

    check your documentation for restoring your computer if a forced restart leads to the hanging boot.

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