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Participant
July 16, 2024
Question

Mi sesión no se mantiene abierta

  • July 16, 2024
  • 2 replies
  • 195 views

Hola, tengo un error que me ha pasado luego de formatear mi computadora. Cada vez que vuelvo a prender la computadora mi sesión de adobe no se mantiene abierta y tengo que volver a ingresar cada vez. Me parece ya cansador porque tengo doble paso de verificación. ¿Alguna forma de que se mantenga abierta la sesión en mi computadora?

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2 replies

kglad
Community Expert
Community Expert
July 16, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
kglad
Community Expert
Community Expert
July 16, 2024

once your sign in, how long does it take until you have to sign in again?  when you restart your computer?

Participant
July 17, 2024

Always when i restart my computer i have to sign in again

kglad
Community Expert
Community Expert
July 17, 2024

there's something on your computer (usually an antivirus app) that's removing or changing your stored sigin credentials, most likely those are in your adobe oobe folder.