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Inspiring
July 23, 2026
Answered

Missing Team Projects

  • July 23, 2026
  • 4 replies
  • 40 views

I edit a TV series. There’s one more editor beside me and we share the projects through Team Projects. It doesn’t work right from the start, we have lost much time just by waiting for the projects to be opened, updated, published, but today I found no projects in the Manage Team Projects window on neither of computers. So as of today we cannot access the 10 episodes we’re working on, and our editing stops here. I won’t describe how I feel about that. What should I do to get our projects back?

 

 

WINDOWS INFO:

Edition    Windows 11 Pro for Workstations
Version    25H2
Installed on    ‎4.‎12.‎2024.
OS build    26200.8894
Experience    Windows Feature Experience Pack 1000.26100.334.0

 

DEVICE INFO:


Processor    Intel(R) Xeon(R) Silver 4210 CPU @ 2.20GHz (2.19 GHz) (2 processors)
Installed RAM    128 GB (128 GB usable)
Graphics card    NVIDIA RTX A4000 (16 GB)
Storage    17,88 TB of 29,03 TB used
Device ID    33DEA5C3-8E63-4A0A-BB62-C252FADB0446
Product ID    00391-50002-93814-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display

 

    Correct answer quujabaar

    With the help of the Support I have managed to fix the problem by deleting the autosaves in the Team Project Local Hub folder. 

    4 replies

    quujabaarAuthorCorrect answer
    Inspiring
    July 28, 2026

    With the help of the Support I have managed to fix the problem by deleting the autosaves in the Team Project Local Hub folder. 

    kglad
    Community Expert
    Community Expert
    July 28, 2026

    @quujabaar 

     

    thanks for that update.  now be sure to download all cc saves so you have a local copy.

    kglad
    Community Expert
    Community Expert
    July 23, 2026

    always save locally so you have a plan b.

    quujabaarAuthor
    Inspiring
    July 24, 2026

    I still can’t access my projects, but I will listen to your advice. Maybe even go further and suggest abandoning Adobe. This is outrageous. An absloute disgrace. Shame on you Abobe!

    kglad
    Community Expert
    Community Expert
    July 24, 2026

    @quujabaar 

     

    this is not the first report of a cc file storage problem. often functionality returns after a few days without explanation (afaik).

    Participant
    July 23, 2026

    My projects are back now!

    quujabaarAuthor
    Inspiring
    July 23, 2026

    We’re still waiting for them.

    Participant
    July 23, 2026

    I edit photos and all my projects have disappeared too. Can’t get any work done. Using a Mac. Seems like it’s a problem with Adobe’s cloud, not our machines

     

    quujabaarAuthor
    Inspiring
    July 23, 2026

    Thanks, mate. Let’s hear if anyone else has these problems and if there is any solution to override them and work normally