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astridkatze
astridkatze
Participating Frequently
February 6, 2025
Question

muse issue - <title changed - kglad>

  • February 6, 2025
  • 2 replies
  • 968 views

This is not my problem. I use the latest version of cloud but had an old licence that was 8 years old. In the old licence there were old programs like MUSE included. The licence had been changed from Adobe. I did not want this and now in the new licence there is MUSE not more included. When I start Muse I get the information that I have no licence. How can I get my old licence back where MUSE was included.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 6, 2025

    you probably cannot restore your useage of muse.  but, if you want to try, here's what others did previous to this latest problem - https://community.adobe.com/t5/creative-cloud-services-discussions/muse-not-running-after-creative-cloud-desktop-app-update/td-p/14311465

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 6, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"branched and moved from download & install">
    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 6, 2025

    Animenigma, sorry for any confusion, but Adobe Muse was never part of the Creative Suite. If we are covering the entire Creative Suite series, you may be thinking of Dreamweaver or GoLive. Those were the only web development desktop applications that were offered.

     

    Adobe Muse was an application that used to be offered as part of Creative Cloud. Please see https://adobe.ly/4gpdmA4 for information about the End of Life for Adobe Muse and possible alternatives that were available at the time it was discontinued. ^JW

    astridkatze
    astridkatzeAuthor
    Participating Frequently
    February 7, 2025

    It is still an existing app in my creative cloud but I connot start it. You can see the enclosed screenshot. If I start then I get the following information. Second screenshot.

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