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Jan 18, 2026 11:31 PM UTC
Answered

Não foi possível alcançar os servidores da adobe

Já fiz tudo oque a guia de ajuda da adobe pediu e nada funciona, tenho um notebook acer, que está no windows 11 e não tem problemas de host e nem de conexão com a internet! Ele está com data e hora funcionando corretamente e não encontrei erros no firewall. Gostaria de saber se alguem ja passou por isso! E se podeira me ajudar

kglad
kgladCorrect answer
Community Expert
Jan 18, 2026 11:53 PM UTC

you can use your firewall.  suspending was a test.

 

now, white list adobe end points, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

3 replies

kglad
Community Expert
Community Expert
Jan 18, 2026 11:36 PM UTC

suspend your firewall.

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Jan 18, 2026 11:46 PM UTC

Thank you so much! After I manage to start the program, can I reactivate my firewall, or will I have to leave it suspended forever?

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jan 18, 2026 11:53 PM UTC

you can use your firewall.  suspending was a test.

 

now, white list adobe end points, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

Translate