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Bob Ulius
Known Participant
August 28, 2023
Question

New User Windows 10 - lots of NGL Client temp files filling Temp folders

  • August 28, 2023
  • 1 reply
  • 9757 views

As the title says, new to CC Desktop. Installed and works. Set preferences. Installed Bridge to test before buying a Photography Subscription.

 

I get an awful lot of temps files and folders. I thought I had read the Adobe CC only checks for Genuine Software infrequently. The Scheduled Task in windows shows every 6 hours. But I get things much more often.

 

I have paused syning as I do not use the cloud. Would prefer to disable rather than pause. Some of the files are from CoreSync.

 

Not all of the are the same. DO note names and timestamps.

 

Let's share a few images. Would appreciate learning what is wrong and how to either minimize these or have a way the unused are automatically deleted. I am very savvy so get technical if needed. Thanks!

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
August 28, 2023

pause remains in effect through computer restarts, so it's more a stopthan pause.

 

after a cc desktop update, check if you need to pause again.

Bob Ulius
Bob UliusAuthor
Known Participant
August 28, 2023

Thanks for the reply. but much more important is all these continuing temp files and how ofyten they are created. I much more need to know what to do about them.

 

They should have named PAUSE to STOP then, but again, I'd like help with how to stop all these temp files that do not delete themselves.

kglad
Community Expert
Community Expert
August 28, 2023

There are some TEMP files I prefer NOT to delete. And these seems to be created, at least for the most part, by KLIcense Checks, NOT CoreSync. So I think you might be looking in the wrong place.

Do you know for sure that sync is creating these? I'd like advice from experience rather than trying things at random. No offense. Perhaps you have first hand experience on this but appears you might be looking at the wrong cause.

 

And if it is licensing checks, it is running MUCH too often, no?


i don't know what all is creating your temp files, but if you want to leave them alone, then leave them.

 

just 

 

restart your computer

confirm your cc app sync is still paused

and then check to see if temp files are still being created.