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Community Expert
February 19, 2024
Question

No option to show or install Older Version

  • February 19, 2024
  • 1 reply
  • 4141 views

In my Creative Cloud Desktop app I don't get the option to show old version in preferences. Nor do I get the "Other Versions" option for any app. I have logged out/logged in, I have an active subscription, uninstalled the Creative Cloud Desktop app and then reinstalled it. Cleaned up the Keychain access as per the instructions on the help atricle. What more can be done.

I am on a MAC, OS is 12.7.3

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1 reply

kglad
Community Expert
Community Expert
February 19, 2024

what cc desktop version?

Community Expert
February 19, 2024

6.1.0.587

-Manan
kglad
Community Expert
Community Expert
February 19, 2024

i just updated my mac to os 12.7.3 and have cc 6.1.0.587 and i still have the show older apps toggle in preferences>apps.