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June 27, 2023
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Not Able to update photoshop application through creative cloud, error code 127

  • June 27, 2023
  • 1 reply
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I have tried multiple times to download and update the Photoshop CC update that just came out. Everytime I try it gets to the end and then I get an error message that pops up. 

 

FATAL: Error occurred in extract of package (Name: Adobe Photoshop23-Core_x64 Version: 23.5.5.1103). Error code: '127'
ERROR: Cannot open file "C:\adobeTemp\ETR454C.tmp\1\Application\Presets\Live Canvas\Torrent.lfe' for writing: Error 5 Access is denied.

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Correct answer Manan Joshi

Hi @Satpal30746488zzph,

Check the following article on how to resolve error 127

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error127

-Manan

1 reply

Manan JoshiCommunity ExpertCorrect answer
Community Expert
June 27, 2023
-Manan