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Participant
September 20, 2023
Question

Not all Apps that are installed are listed under All apps -> Installed

  • September 20, 2023
  • 2 replies
  • 300 views

At my Windows 10 64 bit CC Application (Version 6.0.0.571) are not all apps that I have installed listed under "Installed". 

The apps Acrobat, InDesign and Media Encoder are listed. But the apps Premiere Pro, Lightroom Classic, After Effects and Photoshop Beta are not listed under that point.

 

Here are some screenshots.

 

This topic has been closed for replies.

2 replies

Kalvyn Rasquinha
Community Manager
Community Manager
November 20, 2023

Hi @name Fahrten , did you install  Premiere Pro, Lightroom Classic, and After Effects using the Creative Cloud desktop app?

kglad
Community Expert
Community Expert
September 20, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, sign out and then back in to your cc desktop application, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if that fails, restart your computer

 

if that fails, re-install the apps listed (over your current install) as installable in your cc desktop app.

 

<moved from cc desktop bugs>