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Participant
April 30, 2025
Answered

pause sync

  • April 30, 2025
  • 2 replies
  • 317 views

I do not want to upload to the cc cloud, but the pause feature is not available, can anyone assist? Thank you in advance

Correct answer Tarun Saini

Hi 

@Derry LHTP

,

Thanks for reaching out! Please check this article and let us know if that helps- https://adobe.ly/4lUiwrM

 

Regards,

Tarun

2 replies

kglad
Community Expert
Community Expert
April 30, 2025

did you click the cloud icon

 

 

Participant
May 3, 2025

Yes as I mentioned in my post,  the pause button is not there 

Tarun Saini
Community Manager
Tarun SainiCommunity ManagerCorrect answer
Community Manager
April 30, 2025

Hi 

@Derry LHTP

,

Thanks for reaching out! Please check this article and let us know if that helps- https://adobe.ly/4lUiwrM

 

Regards,

Tarun

Participant
May 3, 2025

Thank you - it was a bit confusing but does it mean essentially that nothing gets uploaddd to the cloud? I don't want to upload anything to the cloud so I'd be happy if that were the case and will stop looking for the pause button

kglad
Community Expert
Community Expert
May 3, 2025

check if you have any cloud files.  use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.