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martir68364484
Inspiring
August 14, 2024
Question

Photoshop 22 no longer supported

  • August 14, 2024
  • 4 replies
  • 785 views

I really feel like this is false advertising because I was told that if the new version of photoshop did not work on my device I could roll back. Now I get this relentless nag reminder to upgrade. If the latest photoshop did not crash my device constantly I would. I mean, my device was good enough when I initiated my subscriptipn. Now basically you are telling me it is not.

 

I have the latest version on a different desktop PC but that is not the point. It is simply unusable on my laptop but I want to use it there for basic less complicated things.

 

And the same thing goes for Bridge. I hate this new bridge. Is this really the way it wil go down. That we have to buy a device that would be appropriate for NASA if we want to keep using your products?

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    4 replies

    martir68364484
    Inspiring
    November 10, 2024

    These updates were quicker on my laptop. On my desktop with 32GB of Ram and an NVIDIA 3080 Graphics card it takes an hour or more per app. There are not enough hours in the day to do updates. I have been waiting two hours to get started.

     

    How is this possible. Is it possible this is normal. I mean every time I try to use the app there are updates and it should not be taking this long.

     

    I mean, it has been stuck at 9% for twenty minutes. I am despairing of it ever finishing at this rate.

     

    This is so irritating.

    kglad
    Community Expert
    Community Expert
    November 10, 2024

    there's something local causing the problem.

    Kalvyn Rasquinha
    Community Manager
    Community Manager
    August 14, 2024

    Hi @martir68364484 , are you seeing the prompt to upgrade in the Creative Cloud desktop app or in Photoshop?

    martir68364484
    Inspiring
    November 10, 2024

    I kind of gave up on using Photoshop on my laptop. The implication was that version 22 would not be supported and that it would get wonkier and allow viruses to enter my computer. Otherwise, I could ignore the nag.

     

    However, I am using it on my other computer wtih a really good graphics card and 32 GB of ram (like an NVIDIA 3080. I suppose you will tell me I need 64GB of RAM and the top of the line graphics card]

    Is it normal for updates to take over an hour? I mean it was never lie this before.  i mean can literally do nothing with this app because by the time the updates are done, it is time for me to leave. I bought this computer specificallly so I would not have these problems but it doesn't seem to matter.

    martir68364484
    Inspiring
    November 10, 2024

    How slow is it you ask? About an hour per application. I mean what [cursing removed]? It is not my internet connection either. Using these apps is pure torture. I have literallly been unable to use for over three months since I posted this.

    kglad
    Community Expert
    Community Expert
    August 14, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    August 14, 2024

    use your cc desktop app preferences to disable notifications that you do not want.