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Question

photoshop not showing bought

Forum|Forum|2 years ago
August 10, 2023
1 reply
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hi there. ive have had photoshop for a while and i saw the app (creative cloud) so i got it and signed in but one thing i noticed is that photoshop wasnt showing up so when i tried to get somthing for it it said i had to buy it. but i have allready done that. and i dont know how to fix it.

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Community Expert

Community Expert

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english

if that fails, change the install location