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Participant
February 22, 2024
Answered

Re-ivite someone to adobe library

  • February 22, 2024
  • 1 reply
  • 154 views

Hi there. i've searched everywhere online and on the adobe communities. 

Here's my problem.

I've send users an invite to my library, but one of them says she did accept but cannot access the library. 

i want to re-invite her but there is no option to be found anywhere?

 

Does anyone have a solution?

 

Thanks in advance!

Dave 

This topic has been closed for replies.
Correct answer defaultgyit78jmdbfc

Apparently, if you log out and log in again stuff happens, so she did see the invite again. 

Maybe this should have been my firtst answer (option to try) but somehow i just expected something like this to be a button somewhere.

1 reply

kglad
Community Expert
Community Expert
February 22, 2024

did that user check to see if they have another profile (that was invited), https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html

defaultgyit78jmdbfcAuthorCorrect answer
Participant
March 1, 2024

Apparently, if you log out and log in again stuff happens, so she did see the invite again. 

Maybe this should have been my firtst answer (option to try) but somehow i just expected something like this to be a button somewhere.

kglad
Community Expert
Community Expert
March 1, 2024

it was the first (and only) answer here.