Red triangle on icon in menu bar (macOS Sonora)

Forum|Forum|2 years ago
October 10, 2023
1 reply
10133 views

In my menu bar, the Creative Cloud icon has a red triangle:

But when I open up the panel, I don't see anything directing me to what is wrong. After the upgrade to Sonoma, this occurred. Originally when I clicked on the cloud, the libraries were not syncing. I restarted the app (not the host) and that problem went away. It is now green and happy.

Any ideas of what might be wrong? Do you think it will go away if I reboot?

Others

Correct answer kglad

restart your computer and see if that warning is still present.

if it is, reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

kglad

Correct answer

Community Expert

restart your computer and see if that warning is still present.

if it is, reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Pedro Downunder

Known Participant

The exceeedingly irritating red triangle with white exclamation mark does not go away from the Adobe Cloud app in my Mac Menu Bar. Each time I reboot the Mac it necessitates going to the Adobe Coud, opening it and clicking on Library Syncing. Once this is done I exit the app and the triangle is gone. However, when re-opening the Adobe app at any given time the red triangle is still there (see attached screenshot).

In an earlier post on this subject an Adobe customer suggested this is a corporate ruse, designed to have cutomers upgrade their Cloud storage plan. If this isn't so why does the annoyance persist, and how can it be stopped? I do not purchase products from Adobe other than their yearly subcription software.

Adobe App Information: Premiere Pro 2024, After Effects 2024, Photoshop 2024, Media Encoder 2024.
Computer: Mac Pro 2019/ Mac OS Sonoma 14.3.1, 16- Core Intel Processor, AMD Radeon Pro Vega II 32GB, 96 GM Memory.

kglad

Community Expert

Kalvyn Rasquinha, why exactly? It is not my or any other customer's responsibility to play unpaid technical support to Adobe. This issue, as small as it may be, is your employer's responsibility. Please fix this error in the next software update.

@Pedro Downunder

if you want to make suggestions to adobe,

to report bugs or ideas or wishes to adobe: for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

for createive cloud assets:

bugs, https://community.adobe.com/t5/adobe-collaboration-experiences/ct-p/ct-adobe-collaboration-experienc...

requests, https://community.adobe.com/t5/adobe-collaboration-experiences/ct-p/ct-adobe-collaboration-experienc...

for others, use https://www.adobe.com/products/wishform.html

if neither show a place to report the issue, just leave it here. that's the best you can do.