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Participant
April 26, 2025
Question

Server Disconnection Errror

  • April 26, 2025
  • 5 replies
  • 132 views

I am trying to login to the Adobe Creative Cloud application on my PC, and regardless of how many solutions I have tried, I keep getting the Server Disconnection Error. Turning off firewall, flushing dns in CMD, resetting routers and modems, clean and repair tools, all the things they say might be the problem. I have activated a Substance 3D Educational Licence (Substance 3D for Students and Teachers), and tried login into the substance installer, still no luck. I have tried to find somewhere to get live and REAL customer support, but the AI Chatbot wont allow me to due to not having a plan? What else can I do?

5 replies

Participant
September 26, 2026

I keep getting the same.

kglad
Community Expert
Community Expert
September 27, 2026

​@knowledgeable_imagede21 

 

can you reach the url using a mobile phone's updated non-opera browser with wifi disabled?

Participant
April 26, 2025

kglad
Community Expert
Community Expert
April 26, 2025

paste here a copied screenshot of the error message