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tpallot1
Participant
August 10, 2024
Question

Some Design & Web Premium CS6 Apps Missing in Creative Cloud

  • August 10, 2024
  • 2 replies
  • 198 views

I have Design & Web Premium CS6 installed (Photoshop, InDesign, Illustrator, Dreamweaver, Fireworks). I was trying to install a plugin for Photoshop when I realized it is not listed in Creative Cloud. Acrobat, InDesign, Dreamweaver, Photoshop Express, Fresco, and Fireworks CS6 are the only apps listed. CC won't let me download the Photoshop or Illustrator plugins because it says I don't have the program. They were all part of the same install. I have signed out of CC, deleted the windows credentials and signed back in. No change. I have enterprise versions of CS6, so I tried logging into CC with work account and with personal account. Both show the same apps. Please help. Thanks!

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2 replies

kglad
Community Expert
Community Expert
August 11, 2024

check your install directories (not the cc desktop app, if that's what you meant by creative cloud) for ps and ai.

kglad
Community Expert
Community Expert
August 10, 2024

what apps are missing?

 

(for plugins you can google or use wayback.org, but you're on your own for those.)

jane-e
Community Expert
Community Expert
August 11, 2024
quote

what apps are missing?

By @kglad

 

@tpallot1 wrote that both Photoshop and Illustrator are missing

 

Jane