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Known Participant
February 12, 2024
Question

stop 'creative cloud' folder being added to sidebar in finder.

  • February 12, 2024
  • 4 replies
  • 2631 views

hi all.

CC keeps putting a folder in the sidebar of finder with the title 'Creative Cloud Files'.

everytime i remove it when i restart its back. 

any ideas how i can stop it?

thanks

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4 replies

Community Manager
September 11, 2024

Thank You for sharing the feedback. We have looked in to this, and from next CCD release onwards, shortcut won't be added to sidebar in finder.

Participant
May 20, 2024

This is super annoying to me as well.

kglad
Community Expert
Community Expert
May 20, 2024

did you try to remove it?

Participant
May 20, 2024

I haven't done anything but manually remove it so far. It puts it back after a while every time so far. I'm on a mac so the solution here won't work for me.

Participant
April 3, 2024

same issue here, so frustrating and ridiculous of Adobe.

kglad
Community Expert
Community Expert
April 3, 2024

@default4qzcdhjdlko5 

 

did you employ the posted solution?

kglad
Community Expert
Community Expert
February 12, 2024

mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

 

default location, Mac HD/Users/<Username>/Creative Cloud Files

 

 

windows:

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

 

if that fails, Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

Participant
February 17, 2024

Thank you. It's been no end of annoying to be constantly trying to remove this. 

kglad
Community Expert
Community Expert
February 17, 2024

you're welcome.