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Paul_Gringo
Inspiring
January 19, 2026
Question

The Creative_Cloud_Set-Up installer file disappears from the disk

  • January 19, 2026
  • 3 replies
  • 101 views

Windows 11. The file disappears from the disk. Could it be that the antivirus thinks it is a virus? Or does the file itself disappear after installation? How can this be avoided?

3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 19, 2026

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html


Paul_GringoAuthor
Inspiring
January 20, 2026

The file is deleted from the disk after installation. I don't like that. I don't want it to be deleted. What should I do about it?

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kglad
Community Expert
kgladCommunity Expert
Community Expert
January 20, 2026

redownload it if you want to save a copy.

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