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jeremiahbeatham
Participant
March 28, 2023
Question

The un-uninstallable program

  • March 28, 2023
  • 1 reply
  • 255 views

I can't for the life of me uninstall Creative Cloud. I'm looking to do a hard reset and I can't get CC uninstalled. I've run each of the uninstallers independently, but when I go to uninstall it gives me the option to "uninstall or repair" and when I choose to uninstall I'm told I have apps that still depend on CC. How do I fix this situation?

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 28, 2023

uninstall all the cc desktop apps

 

then you can use the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

 

 

K
Kevin33223742uqsh
Participant
October 28, 2023

I have exact same problem. I have no cc apps. When I run the uninstaller tool above, I get the message 'the application was unable to start correctly'. Please advise how to get rid off this program.

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 28, 2023

you can try the cleaner before reformatting by cleaning your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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