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jskbe1
Participant
April 25, 2026
Question

Trouble Accessing All Apps in Adobe Creative Cloud Pro

  • April 25, 2026
  • 2 replies
  • 22 views

Trouble Accessing All Apps in Adobe Creative Cloud Pro

Screen Shot of my Creative Cloud Desktop

Hello!

I have Adobe Creative Cloud Pro, and have downloaded the creative cloud desktop app. I am having issues accessing all of the apps in my plan.

When I launch my Creative Cloud desktop app, I do not see all of the apps within my plan show up on the All Apps dashboard.

I have attempted to download additional apps directly from the website like they suggest, but every time I download an app from the website, launch the .exe to run the installer, it opens the Creative Cloud desktop app and nothing happens. No download, no extra pop-ups, just opening the app.

I have tried the Creative Cloud Cleaner tool after uninstalling everything as well.

I cannot find a solution on the web. I have uninstalled all of the Adobe products from my computer and reinstalled and that hasn't fixed the issue.

If anyone has had a similar issue, or knows of a fix, please let me know. Thank you!

PC. Windows 11

    2 replies

    kglad
    Community Expert
    Community Expert
    April 25, 2026

    if you scrolled, do you have an education, teams or enterprise subscription?

    Peru Bob
    Community Expert
    Community Expert
    April 25, 2026

    Did you scroll down to see the other apps?