Trying to work in Lightroom - saying cloud storage full. When I go into Creative Cloud on both desktop and web - there is NOTHING in my files or my deleted. So how do I clear up storage?

Question

I’m trying to work in Lightroom. and it’s saying my cloud storage is full so I can’t upload anymore photos.  I’ve gone into my deleted in Lightroom (empty).  I’ve gone into Creative Cloud (both via desktop app and web) and “my files” EMPTY; “deleted” EMPTY.  So where the hell do I delete stuff to clear up space so I can work again? And can I turn off this cloud crap so I don’t have this issue again?

kglad · Answer

to clear or check all files stored on adobe's servers, use a web browser to navigate to the following locations. at each location there are several folders to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

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