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December 11, 2025
Answered

Unwanted folder and file

  • December 11, 2025
  • 1 reply
  • 247 views

After installing Creative Cloud I found the folder "AdobeGCInfo" containing the file "ConsentRecord" in my document folder. Do I have to keep this on the computer?

 

 

 

 

 

 

 

fter

Correct answer kglad

OK, but is it somehing Adobe needs or can I delete the file?

BW


it should be small. if that bothers you, you're going to have problems with adobe.  there are much larger files that are important.

 

you can probably delete, but you should never do that without testing by zipping the file and waiting a few weeks to see if there are any problems.

1 reply

Tarun Saini
Community Manager
Community Manager
December 11, 2025

Hi @Ahuza,

 

Welcome to the community! Thanks for reaching out! Could you please let us know the location of the folder where you are seeing this file? Also, which operating system are you using?

 

We're here to help, just need some info.

 

Regards,

Tarun

AhuzaAuthor
December 11, 2025

Hello Tarun,

I'm running Windows 11 (all updates). The folder with the file is in "Users - Public Documents". It is a small file that can be opened in Notepad. I'll send it if you want.

BW

kglad
Community Expert
Community Expert
December 11, 2025

this is normal.  leave it alone.

 

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