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Ahuza
December 11, 2025
Answered

Unwanted folder and file

After installing Creative Cloud I found the folder "AdobeGCInfo" containing the file "ConsentRecord" in my document folder. Do I have to keep this on the computer?

 

 

 

 

 

 

 

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    kglad
    kgladCorrect answer
    Community Expert
    December 12, 2025

    OK, but is it somehing Adobe needs or can I delete the file?

    BW


    it should be small. if that bothers you, you're going to have problems with adobe.  there are much larger files that are important.

     

    you can probably delete, but you should never do that without testing by zipping the file and waiting a few weeks to see if there are any problems.

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    5 replies

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    December 11, 2025

    Hi @Ahuza,

     

    Welcome to the community! Thanks for reaching out! Could you please let us know the location of the folder where you are seeing this file? Also, which operating system are you using?

     

    We're here to help, just need some info.

     

    Regards,

    Tarun

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    AhuzaAuthor
    December 11, 2025

    Hello Tarun,

    I'm running Windows 11 (all updates). The folder with the file is in "Users - Public Documents". It is a small file that can be opened in Notepad. I'll send it if you want.

    BW

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 11, 2025

    this is normal.  leave it alone.

     

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