Skip to main content
Participating Frequently
July 27, 2026
Question

Updating Creative Cloud Desktop: Error code 190

  • July 27, 2026
  • 2 replies
  • 25 views

Creative Cloud Desktop says Error Code 190. “Error code 190 indicates that your device does not meet the minimum system requirements for installing the application.” I’m running Windows 10 Pro version 22H2 build 19045.7548. The technical requirements say Windows 10 64 bit 1903 or later. The only software I’m subscribed to are Photoshop and Lightroom, which have been updating fine. What’s the problem with CC Desktop? (And yes, I saw that new Bridge requires Windows 11)

https://helpx.adobe.com/download-install/apps/system-requirements/creative-cloud-desktop-app-system-requirements.html

    2 replies

    阿離10_2
    Participant
    July 28, 2026

    Totally same here…...I have a lot of other work tools that require Windows 10, as many of them are unstable on Windows 11. I understand that Bridge needs Windows 11 for various reasons, but to be honest, it is a little bit frustrating

    kglad
    Community Expert
    Community Expert
    July 28, 2026

    @阿離10_2 

     

    hopefully a bridge update will fix that compatibility issue, but it’s a sign that your win 10 os will need to be updated sooner or later.

    kglad
    Community Expert
    Community Expert
    July 27, 2026

    the current bridge version is triggering this error with your os.  if you need bridge, install an older version.  otherwise, ignore the message and anticipate a future os update will be needed.

    Participating Frequently
    July 27, 2026

    That’s odd that the unavailable update for Bridge would tell me that Creative Cloud Desktop itself can’t be updated. It’s also sad that, while Microsoft continues security support for Windows 10, Adobe drops its support for it. Thanks for the reply.

    kglad
    Community Expert
    Community Expert
    July 28, 2026

    i think (but don’t know) adobe’s working on fixing that bridge compatibility issue with an planned update.