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Participant
April 22, 2024
Answered

we are paying to take of the security of PC?!

  • April 22, 2024
  • 2 replies
  • 380 views

WHYYYYYYYY I HAVE TO UNABLE MY FIREWALL TO USE THE APPS OR SIMPLY LOGIN IN THE SITE???? WE ARE PAYING TO TAKE OF THE SECUITY????!!! ARE ADOBE MINING BITCOIN IN MY PC OR GETTIN DATA TO IA?! WTF IS THIS?!

This topic has been closed for replies.
Correct answer Kalvyn Rasquinha

Hi @RD FILMES , what anti-virus are you using? This usually happens if the anti-virus company has added some new protections. Adobe typically then needs to work with the company to allow-list our apps.

2 replies

Kalvyn Rasquinha
Community Manager
Kalvyn RasquinhaCommunity ManagerCorrect answer
Community Manager
April 22, 2024

Hi @RD FILMES , what anti-virus are you using? This usually happens if the anti-virus company has added some new protections. Adobe typically then needs to work with the company to allow-list our apps.

kglad
Community Expert
Community Expert
April 22, 2024

what problem are you having?

RD FILMESAuthor
Participant
April 22, 2024

just cant use without turnd of the antivirus and firewall.. 
i already talked w support but not solve...

kglad
Community Expert
Community Expert
April 22, 2024

if your firewall and av are suspended, can you use cc?